Custom CRM Development
Custom CRM development, built around how you actually sell
Off the shelf CRMs force your business into their template. I build CRMs around your real process: after sales service management, AMC and warranty tracking, field service apps for engineers, and sales pipelines with WhatsApp, payments and email wired in. You own every line of the code.
CRMs running businesses right now
Ecomax After-Sales CRM
20 modules, 200+ clientsComplaint to close state machine with SLA timers, engineer dispatch with geo tracking, AMC lifecycle and spare parts inventory. Web, mobile and client portal on one backend, serving 3 continents.
Akarvi Recruiting CRM
14 stage pipelineLeads, applications, interview scheduling with calendar invites, offer letters and encrypted onboarding, run by my own company daily.
Curate Events Platform
200+ eventsEvent management CRM with about 30 data models and PDF event briefs, live for an events company.
A note from me
The first big CRM I took on started as a 30 page MVP I built to win the contract against much larger agencies. Two years later, that client’s entire service operation runs on it. I like CRM work because the mess is real: registers, Excel sheets, WhatsApp forwards. Bringing order to that never gets old for me.
~ Akash
What your CRM can include
Sales Pipeline CRMs
Leads, follow ups, quotes and conversions, with reporting your management actually reads.
After-Sales & Service CRMs
Tickets, SLA timers, AMC and warranty lifecycles, escalations and service history.
Field Team Apps
Engineer dispatch with GPS, photo proof, digital signatures and offline mode.
Integrations
WhatsApp Business API, Razorpay, email, SMS, push and your existing tools.
Before you replace that spreadsheet
Can you build AMC and after sales service management software?
Yes, this is my deepest specialisation. The 20 module system I am building for an industrial water treatment company covers the full after sales lifecycle: complaint to close service tickets with SLA timers, AMC and warranty management with renewal tracking, engineer dispatch with GPS and digital signatures, spare parts inventory and a client portal. If your equipment business runs on registers and spreadsheets, this replaces them.
Why build a custom CRM instead of using Zoho or Salesforce?
If Zoho fits your workflow, use Zoho, and I will tell you exactly that on the call. Custom wins when your process does not match anyone's template: complaint to close service flows, field engineer dispatch, AMC lifecycles, industry specific pipelines. You also escape per user pricing forever, because you own the code.
What does custom CRM development cost in India?
A focused sales pipeline CRM is weeks of work. A full service CRM with mobile apps and client portal, like the 20 module system I am building for an industrial company, runs several months. The free 30 minute call gets you a real scope and number.
Can the CRM include WhatsApp, email and payment integrations?
Yes. WhatsApp Business API, transactional email, Razorpay payments, SMS and push notifications are standard parts of the CRMs I build, along with reporting and exports.
Can you migrate us from spreadsheets or another CRM?
Yes. Data migration is part of the build: your existing records come across cleanly, verified, before the old system is switched off. I have reconciled financial data to the paisa; your leads will survive the move.
Do field teams get a mobile app?
If your workflow needs one. One React Native codebase gives iOS and Android apps on the same backend, with offline support, GPS tracking and photo proof for field engineers.
Outgrown spreadsheets or your current CRM?
A free 30 minute call maps your process and tells you honestly whether custom is worth it.